Help Center

How we can help

For account access, inquiry issues, specialist listing questions, billing questions, or privacy requests, reach out and include the email on your SMOAC account so we can assist faster.

Common topics

• Client inquiries: specialists receive portal notifications and email when configured.
• Specialist profiles: edits sync to the public marketplace after approval.
• Saves: signed-in clients keep specialists in their saved list across devices when connected.
• Plans and Boosts: specialists manage membership and placement from the specialist dashboard.

Delete your account

Email support@smoac.com from the address on your account with the subject “Account deletion.” Include whether you are a client or a specialist. We will confirm before removing the account.

You can also start that email from Account in the client profile editor, or from billing settings on the specialist dashboard.

Contact

Email support: support@smoac.com (monitored for early MVP users).

If you need to report abuse or an urgent safety concern, include “Urgent” in the subject line, or use Report a Concern in the footer.