FAQ

What is SMOAC?

SMOAC is a marketplace that helps clients discover independent fitness and wellness specialists—such as trainers, coaches, nutritionists, therapists, and wellness professionals—and send inquiries. Clients can also keep a workout journal, and a specialist they connect with can send workouts onto that calendar.

How do I find a specialist?

Use Explore to browse listings, filter by what you need, save favorites, and open a profile to learn more. From a profile you can send an inquiry to continue in SMOAC.

Is SMOAC the employer of specialists?

No. Specialists listed on SMOAC are independent providers and are not employees, agents, or representatives of SMOAC.

How do payments and booking work?

Browsing and inquiries are free for clients. Session rates and scheduling are typically handled between you and the specialist after you connect. SMOAC does not process those session payments today.

Specialists may subscribe to SMOAC Pro or PRO+, or run a Boost campaign, through Stripe. See Pricing for current membership amounts.

How do I become a specialist?

Use Become a Specialist from the footer or create-account join flow to apply. Approved specialists can manage their public presence from the specialist portal.

Can I log workouts without a specialist?

Yes. The workout journal is yours. Open Workouts from your client profile and log a day on your own. Signing in keeps that log on your account.

What does a connected specialist see?

Only the workouts they send you: whether each one was sent, started, or finished, and the weights and reps you log on those exercises. They do not see days you built yourself, the rest of your journal, or your body weight.

Does the iPhone app read Apple Health?

Only if you choose to connect it. SMOAC then shows completed workouts and active calories from Apple on your training calendar. Those samples stay on your iPhone. The website cannot read Apple Health, and specialists do not see them.

Will I get alerts on my iPhone?

If you allow notifications, the SMOAC app can alert you when an inquiry message arrives, when a specialist invites you or sends a workout, and when a client finishes a workout that specialist sent. Turn them off anytime in iOS Settings. Workout streak notes are email, and you can switch those off in Edit Profile.

How do I delete my account?

Clients delete from Edit Profile → Account. Specialists delete from billing settings, after canceling an active plan. That removes the login.

If you cannot sign in, email support@smoac.com from your account address with the subject “Account deletion.”

Where can I get more help?

Visit Help Center or email support@smoac.com.