FAQ

What is SMOAC?

SMOAC is a marketplace that helps clients discover independent fitness and wellness specialists—such as trainers, coaches, nutritionists, therapists, and wellness professionals—and send inquiries.

How do I find a specialist?

Use Explore to browse listings, filter by what you need, save favorites, and open a profile to learn more. From a profile you can send an inquiry to continue in SMOAC.

Is SMOAC the employer of specialists?

No. Specialists listed on SMOAC are independent providers and are not employees, agents, or representatives of SMOAC.

How do payments and booking work?

Browsing and inquiries are free for clients. Session rates and scheduling are typically handled between you and the specialist after you connect. SMOAC does not process those session payments today.

Specialists may subscribe to SMOAC Pro or PRO+, or run a Boost campaign, through Stripe. See Pricing for current membership amounts.

How do I become a specialist?

Use Become a Specialist from the footer or create-account join flow to apply. Approved specialists can manage their public presence from the specialist portal.

How do I delete my account?

Email support@smoac.com from your account address with the subject “Account deletion,” or use the request link in your dashboard account settings.

Where can I get more help?

Visit Help Center or email support@smoac.com.